Our Client, a Gold SAP Business One software reseller with consulting and support services in Miami is looking for a Senior ERP Software Implementation professional.
The selected candidate will be responsible for working with sales, development, engineering teams and the prospective clients to define requirements associated with implementing ERP systems for small to mid-sized (SME) businesses.
Key Position Requirements:
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Expert user of SAP Business One, Infor10 Distribution FACTS, Infor10 Distribution SX.e or similar products
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Assist Project Manager with project plan and write statements of work defining project phases and milestones
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Ability to identify out of scope requirements and write change orders with technical documentation
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Develop functional specifications
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Able to take high-level business requirements and to meet the Key Deliverables and Major Milestones
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Able to prioritize conflicting requirements and following up on action items to ensure timely delivery of project deliverables
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Able to communicate internally and externally in a manner that is clear and concise when identifying needs and presenting alternative business solutions
Qualifications:
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3-5+ of ERP Business Consulting and implementation experience
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BA/BS in business, accounting or related field
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Ability to perform financial analysis and research accounting-related topics desired
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Wholesale, Manufacturing, Supply Chain and Warehouse proven knowledge
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Fluent in English and Spanish, both written and verbal, as the role will involve ongoing client interaction including face-to-face consultation and end-user training
Additional Responsibilities:
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Improve customer perception and satisfaction
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Escalate project issues that cannot be completed within agreed service levels and accepted timeline
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Communicate to clients: keeping them informed of progress, notifying them of impending changes or agreed outages, etc.
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Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals
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Document internal processes and procedures related to duties and responsibilities
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A definite plus would be implementation experience in SME space with other competing products such as Microsoft Great Plains, SAP Business ByDesign, Microsoft Dynamic NAV, NetSuite, Sage MAS 90/200/500, or Epicor.
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